Frequently Asked Questions

What Shipping Methods Are Available?

All of products are shipped from Korea by Air. Usually, we process your orders within 2 business days, and the deliveries take 7 to 14 days for most orders. However, shipping times also depend on where you live. In some countries it may take more days.

How Long Will it Take To Get My Package?

Usually, we process your orders within 2 business days, and the deliveries take 7 to 14 days for most orders. However, shipping times also depend on where you live. In some countries it may take more days.

How Do I Track My Order?

Once your order has been shipped we’ll update you with a tracking number. A link to the tracking page will be supplied through the shipment email. Please note that the tracking to certain countries only update upon arrival within the country. So don’t worry if you are having trouble tracking your items. Don’t hesitate to contact us if the standard shipping times has passed.

How Do I Place an Order?

Ordering from LUXEED is simple. If you know what you are looking for, use the links on top navigation bar. You can also search the item key words from the search column located on top left of the page. Once you have found an item, select the quantity you wish to purchase and use the ‘ADD TO CART’ button. Then, review the items in your shopping cart and click on “PROCEED TO CHECKOUT” to complete…

How Should I to Contact if I Have Any Queries?

You can contact us by embedded form at http://luxeed.com/index.php/contact/ or by email to support@luxeed.com

Do I Need an Account to Place an Order?

No, you can order without an account at LUXEED. However if you have an account, you can enjoy the benefits we offer ;

  • to speed your way through checkout
  • to track your orders easily
  • to keep a record of all your purchases